Typical turnaround
5 to 10 business days *
Factory-authorized service · Canada
Send it here, not across the border.
Factory-level repair and RF support for professional wireless and commercial audio, on the bench in Toronto. No customs paperwork, no duty exposure, no three-week wait in New Mexico.
Start here
Two ways in.
Whether you have a dead transmitter or a brand with no Canadian presence, you are in the right place. Pick your door.
01 / GEAR OWNERS
I need something repaired
Mixers, rental houses, broadcasters and integrators. Get a repair order number, pack it right, and keep your gear in Canada.
Start a repair → 02 / MANUFACTURERSI need Canada handled
Warranty service, parts, dealer support and market development, run by people who have built a manufacturer's Canadian operation before.
See the partnership →Authorized and trusted to service, in Canada
Lectrosonics
Authorized service centre
Yamaha
Pro Audio & Commercial · authorized service
Your brand
Next authorization
What we service
Bench work, done to factory spec.
From wireless transmitters to mixing consoles, every unit is serviced and tested to specification before it leaves the shop. Nothing ships until it passes.
A01
Lectrosonics wireless
Warranty and non-warranty service for current and legacy transmitters and receivers, including firmware and SRB updates, with factory support.
TX + RX · aligned
A02
Re-blocking & block changes
Move pre-repack gear into legal Canadian bands. SRB updates and block conversions done within certification.
600 MHz remedy
A03
Pro & commercial audio
Factory-authorized service for professional and commercial systems: mixing consoles, signal processing and installed sound.
Consoles · DSP · install
A04
RF production support
Frequency coordination and spectrum consulting for broadcast, film, live and installed events across Canada.
CoordinationShipping south
Repairing with us
Export paperwork required at the border
No border to cross
Brokerage fees that can top the repair itself
No brokerage
HST risk on the full value of the gear
Tax on the repair, not the receiver
Two-week round trip before work begins
On the bench in days
Why in Canada
The border is the hidden cost.
Ship a receiver to a US service centre and the delay, the customs documentation and the brokerage charges are often worth more than the fault you are fixing. Get the paperwork wrong and you are taxed as though importing a new unit.
We are the domestic option. Your gear stays in the country, and the whole cross-border problem simply never starts.
No border, no customs, no duty exposure, no brokerage fees.
Canadian spectrum
Some of your wireless is now illegal to use. We fix that.
Since 2018, low-power wireless in the 600 MHz band cannot be operated, sold, leased or even loaned in Canada, whatever condition it is in. Affected gear is stranded, and re-blocking to legal bands is the way back.
We publish the reference no one else does: which US blocks are legal here, which units can be re-blocked, and who is even eligible to license them.
Read the Canadian block guide →470 MHzWireless mic band status698 MHz
Usable, licence rules apply
Guard / duplex gap
Prohibited since 2018
For manufacturers
Your Canadian operation, without the subsidiary.
Canada is too big to ignore and too small to justify standing up your own office. We are the third option: in-country service, dealer support and market development, at a fraction of the fixed cost.
- 01Warranty administration & depot repair: claims, parts stocking and factory-spec service under one roof.
- 02Dealer & end-user support: technical support and training for your Canadian channel.
- 03Market development: building the dealer relationships and demand, not just fixing what breaks.
- 04Regulatory fluency: ISED certification, cross-border logistics, HST and producer-responsibility exposure, handled.
Colin Bernard
CEO · Transmission Arts Engineering
Built and ran Lectrosonics' Canadian operation from 2006. Formerly manager of the Pro Division at Sennheiser Canada. Chaired the industry advisory group that negotiated Canada's 600 MHz spectrum rules with the regulator.
The offer is that experience, rented.
CTV national ENG
MasterChef
The Amazing Race
House of Parliament
RABC · ISED advisory
On the bench
Decades of sound advice and experience.
Joe Burtinsky
Senior RF Technician
Warranty and non-warranty Lectrosonics repair with full factory support. Every transmitter and receiver is aligned to spec and walk-tested before it goes back to work.
Colin Bernard
CEO · Global RF & electro-acoustic market development
Two decades representing and servicing professional wireless in Canada, and a seat at the table where the country's spectrum rules were written. Market development, production engineering, service and support.